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The Real Scoop On Care.com

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What Does Care.com Offer?

Care.com was founded by mom/entrepreneur Sheila Marcelo back in 2006. Since its launch, Care.com has become one of the largest and fastest growing sitter and care service in the US. The service provides families an online place to find high-quality caregivers, as well as easily connect, share care-giving experiences and get advice from the community of parents on the site.

» The company addresses a wide-range of care needs that each family goes through — child care, special needs care, tutoring and lessons, senior care, pet care, housekeeping and more.

» The service helps families find and select the best care possible based on detailed profiles, background checks, and references for hundreds of thousands of mom-reviewed providers who seek to share their services.

» The site also has special needs care services to help address the distinctive care needs of this significant yet often overlooked segment of the population.

Watch the video to learn more about Care.com (www.care.com)

» Through its Care.com for Recruiters service offering, Care.com also enables companies to find high-quality caregiving employees.

» Care.com provides the following: a strict screening process; free background checks, and feedback from parents on a person's performance, personality, character, etc.

Is Care.com Easy And Safe To Use?

You can refine your search with various search criteria

Depending on the requirements that you have of someone you would like to care and watch your precious little ones, the service provides a platform for you to easily screen through potential sitters within your area.

It's also very easy to use. You just go to the site, plug in your zip code and choose what kind of babysitter you want (example: nanny, child care, etc.). You will then find hundreds of results within your area.

Note also that these sitters have also been pre-screened and background checks have also been done to make sure that people you will be dealing with are safe and can be trusted.

You can screen potential sitters based on various criteria such as age, experience, language-spoken, accessibility to your neighborhood, hourly rate, gender, and more. In fact, you might find yourself having fun and continuously tweaking your search results on the site. The screening platform provided by Care.com is easy and fun to use.

Care.com provides a convenience that you won't get from the traditional ways of looking for sitters ... which as you may already know, can be a very time consuming process. Now you do not have to bother your neighbor, call on family, or get recommendations from officemates, or post jobs in college campuses. Care.com really makes it that easy to find babysitters, pet sitters, and other caregivers most especially when you need them most.

How Much Does Care.com Cost?

Care.com has tiered billing plan, which means that you can choose your preferred membership depending on your needs. A one-month membership goes for $35; a 3-month membership goes for $70 (which comes out to $23.33/month); and an annual membership goes for $140 (this is the best deal at $11.67/month). Obviously, it makes more sense to register for the annual membership because of the savings that you will be getting. 

Care.com's tiered subscription

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Our Final Thoughts On Care.com

Based on what we have seen and experienced with Care.com, this site has a lot to offer parents who are looking to find trusted and well-qualified sitters and care-providers. Care.com makes it easy and convenient to look for the type of care provider that you are looking for. Whether you are looking for someone to care for your child or other members of your family, chances are that you will find them in Care.com's expansive database.

Keep in mind that Care.com is nationwide so regardless of whether you live in a metropolitan area or in the suburbs, Care.com can help you find a babysitter for your kids or a caregiver to look after other members of your family.

One of the features that we like about Care.com is that they do the all the legwork when it comes to screening and background checks. Other sitter and care services provide these features for an additional fee. With Care.com, you get unlimited free background check requests.

Care.com homepage

Another feature that we thought was worth a mention is that you can receive notifications of new caregivers within your area. If you are looking for someone with specific skills or criteria, you can prompt Care.com to send you email alerts when matching caregivers join the service. We thought that this was a very convenient feature. You do not have to constantly check Care.com if you are looking for a specific type of caregiver with this time-saving feature.

If you also want to connect with other parents and people with common interests or needs, Care.com's has some internal community programs for this purpose such as Community Groups, Care Co-Ops, and Care Exchanges. These groups allow you to share common interests or fulfill your caregiver needs through the support of other group members.

Screenshot of Groups @ Care.com

If you are interested in joining local and national groups of parents with special needs and interests, Care.com has also conveniently provided a platform for people to connect with one another.

Screenshot of some local and national Groups @ Care.com

Please do understand that Care.com only provides you with the platform to help you find and screen potential sitters or caregivers. The service only acts to facilitate the process of searching for you. You will definitely find issues with the service if you think that Care.com will do or should do everything for you. You need to know what criteria you need to use in searching for the ideal sitter. Also, the ultimate responsibility is yours to make when it comes to interviewing and deciding on the right person to take care of your precious little ones or your family.

People always ask whether the Care.com membership is worth it. Is it worth it? We do think it is worth it. For less than $12 a month (based on the $140 annual membership), Care.com makes it convenient for your to look for a babysitter (or babysitters) right in the comfort of your home. Simply turn on your computer, log-on to the site, and within just a few keystrokes, you have access to sitters and caregivers within or close to your city that you can shift through and choose from. You no longer have to bother your family, friends, or neighbors on whether they might know of someone to recommend to take care of your kids. We really think that Care.com is a must-have resource, most especially if you do not have other people to turn to for babysitter or other care provider recommendations.

Now that we have provided you with our thoughts on Care.com, we'll leave the decision up to you.

PS. Check out some success stories and additional feedback from people who use Care.com.

PS2. In addition to helping families find caregivers, Care.com also helps families save money when they shop online at Care Club for everyday items like diapers, children’s clothing, pet supplies, school supplies, and personal care items. Through Care Club, families can find great deals and discounts from over 600 name brand merchants, including babygap.com, Diapers.com, Lands' End, Overstock.com, PETCO, Staples.com, Expedia.com, Barnes & Noble.com, Walgreens, and more.

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Care.com story Lauren Buttrick

Care.com story Wendy Wang

Care.com story Audra Rodriguez

Care.com TV Ad (www.care.com)

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People interested in Care.com were also interested in

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  Read what actual Care.com users have to say.

These are actual user feedback that we found on Care.com.

"... a site that I found that I loved is care.com. I am actually using it now to look for a babysitter. There are a lot of diff options on there, and the fee isn't too bad to communicate with potential nannies/babysitters. I agree with another poster..craigslist can be scary..."

»  ferber, community.babycenter.com, feedback on care.com.

"Yes, we used care.com to find a nanny, as well as my girlfriend in Atlanta, GA. However, of the three nannies she hired, they all quit -- not sure if that is a reflection of them or her."

»  em-n-mo, community.babycenter.com, feedback on care.com.

"I also use Care.com. Imho, the quality of sitters on the site is higher than most online sitter services. I love the free background checks (great for peace of mind, because like you, I was initially terrified to find sitters online!). Finding good sitters used to be a real nightmare-- for obvious reasons, friends don't want to share theirs, and it's downright painful to try to find new ones. I wasn't even having much luck with the many colleges in our area. I feel like now I have unlimited sitters at my fingertips. If you do your homework and interview the sitters, check references and have background checks done, then what's the difference between finding someone online or another way? Probably goes without saying, but I wouldn't hire an online sitter without an interview anyway."

»  Margot, blog.tampabaycom, feedback on care.com.

"love LOVE love care.com. I will say, though, that I had to interview A LOT of girls to find the perfect one for our family!"

»  cindy_louslp, community.babycenter.com, forum feedback on care.com.

"We actually hired our nanny from Care.com. We love her. Granted my kids are older and so it's a little different, but she is awesome. She is in our home which makes it more comfortable for the kids. When we hired her we also made agreements about housekeeping and such. So she does do some light housework in addition to being with the kids ... I highly recommend Care.com. You get to set the standard of care for your child that you desire. "

»  Bbasgirl, webmd.com, forum feedabck on care.com.

"I do think you should take the time to really fill out your profile. Ignored people who didn't have their hours listed or had no real profile. I also really hated it when people didn't know how to write even the most basic of cover letters. You need to be on top of the job postings. I got 175+ applications to my 2 postings. It was nuts. I closed the listings after one week."

»  hocus, community.thenest.com, feedback on care.com.

"Yes, I used care.com for my nanny. I had interviewed a few from there, and she and another were really good, came with good creds, etc. We don't have her anymore because she moved back to NY, but she was really good when C was a newborn. (Not so much once he needed more interaction.) But, I think care.com is a great site."

»  lbtrixie, community.babycenter.com, forum feedback on care.com.

"I've used care.com ... I found our babysitter there, and she is wonderful. Not all caregivers have background checks though. I would recommend using it if you can't find a babysitter."

»  Jamie n g, fertilethoughts.com, feedback on care.com.

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"... Searching, without diagnosis specifics, and a 10-mile radius within my zip code, I was provided with 95 prospects. Many of which fit within the home and community based waiver attendant pay base. I did have the option of choosing, provider age, gender, language, hourly rate, comfortable with pets, willing to care for sick children, has own transportation, non-smoker and several other qualities. When I searched for cerebral palsy as a diagnosis, I had 36 people to choose from, for developmental delay, there were 55 choices. The only thing I wished they had included as an option was for physically challenged, since lifting my son and transferring him is a must ..."

»  hamptonroads.com, feedback on care.com.

"I'm in grad school now and have a few night classes. My dh goes out of town for work and also can't make it home for my earlier evening classes, so I do rely on babysitters to take care of my 3 kids. I've relied on care.com to find babysitters and have no complaints- everyone I've found on there has been great! Most of them have been college students at the same school I go to (I've even had class with one of my sitters!) The other ones I've used have been friends of the ones I've found on the website. I highly recommend it!"

»  DisneyPrincess, twopeasinabucket.com, forum feedback on care.com.

"I just joined care.com, onlyy for a month and have quite a few good leads. I joined on friday and so far I have 2 interviews tomorrow and 1 on thursday with local college age girls, and I have been able to see references and background checks on all of them."

»  moma3girls, momslikeme.com, feedback on care.com.

"Care.com is a great resource for what you need. They do background checks and they will list when people are available. Its nice easy and free to look, until you are interested in hiring or interviewing people. I believe it is $25 a mo (I could be wrong). So look around and then pay the fee when ready."

»  BCSpaMama, twincities.momslikeme.com, feedback on care.com.

"I looked at care.com and you have to pay for the contact information ..."

»  Kierstin, baby-gagacom, forum feedback on care.com.

"I have long admired Care.com’s work. I covered this Waltham based company editorially back in 2007 because I was hugely impressed by their multidimensional care tenets (not just child care, but also special needs, tutoring and lessons, senior care, pet care, and housekeeping)."

»  Christine K., bostonmamas.com feedback on care.com.

"... They let you read the profile, and you can communicate with them through the site. I used it to set up interviews and do background checks and get references on all our girls. I could also use it to screen for experience and skills - like CPR certified. We used those when we moved out of state to a town where we knew NO ONE - and I mean NO ONE. So, we had no network to work through. I'd really recommend care.com - it had the best site and the best people."

»  aj, boards.msn.com feedback on care.com.

"I personally use the Care.com online sitter search site and have found some excellent sitters through them (including one I’m using right now, whom my kids adore). Online services like Care.com allow you to either search their huge database of sitters or post an ad and let them come to you. Care.com offers free background checks, which I have done as well."

»  Cindy M., isismaternitey.com, feedback on care.com.

"I highly recommend care.com for a resource. You can quickly see what care providers in the area are requesting for salary and what people are willing to pay in the area."

»  littlemayb, thebump.com, forum feedback on care.com.

"I really like care.com before we moved out here and it's much better. They also do background checks etc. I think they have a small fee but it's well worth it."

»  kayteatrud, community.thebump.com, feedback on care.com.

"I found the most amazing nanny on this site for part-time work!! I joined Care.com and posted my “job” and within 2 days, I had 56 applicants!! I was amazed how quickly people responded and you can communicate with them through the website so you never have to give out your personal email/phone number. It’s been a great find!"

»  Sarah, tinyoranges.com, feedback on care.com.

"Before I moved back to Chicago I have to admit I considered Craigslist but never went through with it. We moved away from our family so we didn't have anyone to watch the kids. I also considered Care.com but never went through with it. I am so scared to let anyone I don't know watch my children."

»  TheToyIsMoms, chicago.momslikeme.com, feedback on care.com.

"I definitely feel for people who don't have family available to watch their kids, but referrals from other parents or even care.com seem to be better options than craigslist to me ..."

»  AprilB23, chicago.momslikeme.com, feedback on care.com.

"We used care.com and found our nanny. She is great, very good references, etc, crp traned etc, no criminal history, etc. It was a good experience for us."

»  BBAKA, community.babycenter.com, forum feedback on care.com.

"I have used Care.com to find a baby sitter for us and it's worked pretty well. The site is easy to use and you can quickly narrow down your choices will filters such as "has own transportation" means. The background checks also made me feel more at ease. I would recommend this service to others."

»  Daisy, coolcomputing.com, feedback on care.com.

"We found our nanny on www.care.com and it was the best thing we ever did ... I highly recommend care.com..."

»  seansmommie, inspire.com, feedback on care.com.

" I was having the same problem, I used care.com and found two great sitters that my daughter loves! The $30 is def. worth it, you can find alot of sitters in the area."

»  beth84, momslikeme.com, feedback on care.com.

"fyi, I just looked at that care.com site Margot recommended, and it’s US only, so I don’t see how that helps those of us here in vancouver."

»  Michelle, yoyomama.ca, feedback on care.com.

"i used care.com to find my sitter. it was a great resource!!"

»  Chinchla77, community.babycenter.com, feedback on care.com.

"I used care.com last year and found a good babysitter. They have a number of search options and they do background checks. It is free to search, but you have to pay to become a member."

»  rldcarolina, city-data.com, forum feedback on care.com.

"i've used care.com and a lot of people cross post their ads on sittercity as well, but care.com is cheaper. it's $30 a month. they do background checks and you can read references and reviews. i found a couple of fabulous babysitters, one is a 4th grade teacher and the other is a college student."

»  cleeksock, community.thebump.com, feedback on care.com.

"When I first heard of care.com I thought it wasn’t for me. I assumed it was babysitters, nannies, tutors, and adult caregivers – none of which I need at this stage of my life, but I was wrong. care.com also hooks you up with pet sitters and housekeepers and the best part is that all of the providers are pre-screened! Background checks are also available ..."

»  Connie, miscellaneousfind4u.com, feedback on care.com.

" You should try out www.care.com This site has certified daycares, nannies, in-home care centers, etc. I plan on using it when the time comes to find care for my little one. I just can't seem to find any other place I feel comfortable with (or can afford)!"

»  kelleylk, community.thebump.com, feedback on care.com.

" I like Care.com. I found an in home helper there."

»  gottfrie, columbia.momslikeme.com, feedback on care.com.

"I checked out Care.com when I was looking for a nanny. I never used them because I stumbled onto to one that I ended up sharing with another family ... I think care.com is a decent site but if you know anyone who can do a background check I'd have that done in addition to anything the site provides ..."

»  Tracey6767, community.babycenter.com, feedback on care.com.

"I used care.com when we lived in a different city and I couldn't afford to send both dds to daycare. We offered to pay $7/hr and I interviewed someone who wanted to be able to bring along her 2 year old son. It worked out for her because she could earn $ while spending the day with her son and it worked out for me b/c I didn't have to get my kids up and out the door early in the morning and pay the outrageous daycare fees."

»  alinne1026, justmommies.com, forum feedback on care.com.

"... I would suggest Care.com. You can post a job for free stating that you want someone for only 4hrs or whatever you decide. You can then see who responds & if you decide you'd like to follow up with any of them you can run a free background check. I have used Care.com with good success & I know my friends have too. Good Luck!!! You deserve a break!!!"

»  bradymommy, nj.com, feedback on care.com.

Read More Care.com Feedback

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Finding the right babysitter for your child can be time-consuming, but it is worth the effort when you find an excellent sitter. Nowadays, you can find some of the best babysitters within your neighborhood online and knowing how to use these services is important. Furthermore, check out the feedback from actual people who have used these services as these people can provide you with very valuable feedback that can help you make a decision on whether you should use a particular online babysitter service.

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